Our story began in 1988, when Dawn and Peter opened their first retail warehouse. As word spread and the business grew, they moved to a much larger superstore in April 1997 to make room for a wider range of carpets and flooring. Their daughter Christie joined the family firm in the early 2000s, and in 2020 her husband Neal came on board, bringing years of corporate sales experience to the team.
Family-Run Flooring Experts Proudly Serving Stroud
Flooring Experts Since the 1980s
Carpet Hotline Superstore is a family-run flooring business that has served Stroud and the surrounding Gloucestershire towns since the 1980s. From our superstore at Brimscombe, we supply and fit quality carpets, vinyl, laminate, wood and commercial flooring, backed by:
• Free, no-obligation estimates
• Same-day takeaway on all roll stock
• The largest flooring showroom in Stroud
From Humble Beginnings to a Thriving Business
A Family Business Built on 40 Years of Trust and Excellent Service
Daughter Christie joined the family business in the early 2000s, driving further expansion. In 2020, her husband Neal came on board, bringing valuable expertise from his corporate sales background and modernising the company.
Carpet Hotline’s core policy has always remained the same, CUSTOMER SERVICE, and meeting their customers needs and expectations. Many of their customers both commercial and domestic have been with them for up to 40 years often becoming firm friends in the process.
With their policy of friendly, knowledgeable, enthusiastic and helpful service, this family run business continues to grow from strength to strength.
Committed to Community
At Carpet Hotline Superstore we are proud to give back by supporting our local Stroud community. We’re proud sponsors of the Rodborough YFC Under 11 Raptors, Stroud Rugby Club, Brimscombe & Thrupp FC, and Shortwood United FC.
We also support our local schools and charities such as the Eastcombe Gnome Hunt, Bussage Bear Hunt, and have donated raffle prizes to Brimscombe School. Additionally, we are proud to have donated carpets to Barnardo’s charity.
Request Your FREE Measurement & Quote Today!
Not sure how to measure your room or dealing with an unusual space? Complete the form below, and our team will get in touch to arrange a convenient time to come out and handle this for you.