Data Protection Policy






MAY 2018

Privacy Notice.


We collect personal information.


Clients name, address, telephone number and email address.


Clients site address (where applicable) and contact name and telephone number/email for clients, on site person or end user person(s) only when given to us by the client.


Our website will store email addresses, site addresses, invoicing addresses.

Contact telephone numbers where applicable.

Details of goods ordered.


If you want any of the above information removed from our data base, please contact us on the above details provided.


Why the collection of personal information.


Clients individual requirements of our services to be fulfilled.


The use of such information.


Clients information only provided by such client is for their request and will only be shared with emplyees, Sub Contractor (fitter), of Carpet Hotline and only necessary information to complete the services required of you.

We do not share this information with any other third party without client/your consent or required by you the individual client. This information will be kept for the period of the warranty of the materials and/or for the legal period required by law


Every individual has the right to


  • Request a copy of such data/paperwork
  • Update this information
  • Request the withdrawal of all stored data/paperwork to the above contact details of Carpet Hotline


Registered No. 348030

Opening Hours

Mon – Fri: 9:00am – 17:30pm

Sat: 9:00am – 16:30pm

Sun: Closed


West Wharf,
Brimscombe Corner
London Road, Stroud


In line with the Prime Minister's announcement we will temporarily close our showroom to the public from Tuesday 24th March. We are still receiving emails and our phones are on divert so we can get back to you with any queries that you may have.

As the situation develops, we will keep you updated with any changes which may occur, including reopening dates.

Thanking all of our customers for their loyalty and support in these most difficult times.

Look after yourself and stay safe.

The Carpet Hotline Superstore Team
24th March 2020